Have a question?

For general information about eyeglasses and contact lenses, please visit our Frequently Asked Questions page to learn more.

Questions about eye exams (pricing, scheduling, doctor availability, etc.) can be directed to your local store, as rates and availability may vary by doctor. You can find the contact information for your closest JCPenney Optical by visiting our store locator page.

If your matter is still not resolved, or if you require assistance for a Customer Service related issue, please contact us by one of the following methods.

Phone: (866) 435-7111

Email: Click here

We will not use your personal information for any purposes other than responding to your inquiry.